FAQs

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What is the minimum age to purchase the SwitchSmoke.com Electronic Cigarette Kit?

The minimum age is 18 years of age in the USA.  Other countries may have different laws.  We strictly enforce an 18 to purchase policy.

What is your return policy on the Electronic Cigarette Kit?

We offer a 14 day exchange policy on defective items.  Once the defective item has been received and inspected we ship out a replacement the same day.

What Brand are your Electronic Cigarettes?

They are made in China by Smoore, and are shipped from the USA.

Can I buy your Electronic Cigarettes in Bulk?

We offer competitive Bulk pricing on our Electronic Cigarette Kits please use the Contact Us link to inquire.

How are the Electronic Cigarettes Shipped?

We ship daily through USPS First Class Mail average delivery time in around 3 days, but this varies.

Please use the Contact Us Form if you have any further questions. Thank You for your Business.

Electronic Cigarette Intended Use:
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By purchasing from this website, you agree that SwitchSmoke LLC has not made any health claims or mention of other benefits with the use of products on this website. Usage of products purchased from SwitchSmoke LLC is at your own risk and SwitchSmoke LLC will not be liable for any damage from the use or inability to use the products. THE PRODUCTS SOLD BY SwitchSmoke LLC ARE NOT AN AID FOR SMOKING CESSATION. THE PRODUCTS SOLD BY SwitchSmoke LLC ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR MITIGATE ANY DISEASE OR CONDITION. KEEP PRODUCT AND ITS COMPONENT PARTS OUT OF REACH OF CHILDREN. REFRAIN FROM USING THIS PRODUCT IF YOU ARE UNDER THE LEGAL SMOKING AGE IN YOUR STATE OR COUNTRY. PLEASE CONSULT WITH YOUR PHYSICIAN BEFORE USING ANY OF THE PRODUCTS SOLD BY SwitchSmoke LLC.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We do not accept money orders, cashier’s checks, personal checks or company checks.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SwitchSmoke LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether SwitchSmoke LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
You certify that by purchasing products from this website that you are ove 18 years old.

Out-of-Stock Products
We will ship your product as it becomes available. Orders usually ship within 24 hours of receipt but may be delayed due to arriving shipments that contain products that you have ordered. Orders received on Friday, Saturday, Sunday or any major holiday may not ship until the following Monday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Returns, Repairs and Exchange Policy

Please read and understand our warranty and return policy before placing an order
THERE WILL BE NO REFUNDS ISSUED ONCE AN ORDER HAS SHIPPEDNO REFUNDS OR RETURNS ON E_LIQUID.

NO WARRANTY ON ATOMIZERS OR CARTOMIZERS

EXCHANGE PARTS WILL NOT BE SENT UNTIL THE ORIGINAL PART IS RETURNED TO US AND EVALUATED. SHIPPING IS AT THE CUSTOMERS EXPENSE FOR PARTS RETURNED TO
SwitchSmoke LLC.

THE DEFAULT WARRANTY PERIOD FOR ALL PRODUCTS IS 14 DAYS UNLESS OTHERWISE SPECIFIED IN THE PRODUCT DESCRIPTION.

PLEASE TEST ALL PRODUCTS UPON RECEIPT. THE WARRANTY PERIOD EXPIRES WHETHER YOU TEST IT OR NOT.Eligibility for refunds, repairs or exchanges are limited to products determined to have manufacturing defects or premature Fairlie. Products that are damaged through misuse, negligence, abuse or modified or repaired by anyone other than SwitchSmoke LLC are not eligible for exchange.

 

 

IS NICOTINE BAD FOR YOU?

Nicotine is a highly addictive substance and if you are not already a smoker you should not use Electronic Cigarette or any other product that contains nicotine. But if you are a smoker, the Electronic Cigarette is a much better alternative, because it does not contain 4000+ harmful chemicals commonly found in tobacco cigarettes.

 

Where can I buy electronic cigarettes?

E Cigarettes can be purchased directly through SwitchSmoke.com

How does the e-cigarette work?

When air flows through the device, it is detected by a microprocessor. The microprocessor then activates an atomizer which injects tiny droplets into the air flow. This results in a vapor mist which is inhaled by the user. The addition of propylene glycol to the liquid makes the mist better resemble normal cigarette smoke. It not only simulates cigarette smoke but also the temperature of common cigarette’s smoke.

What are the main benefits / advantages of electronic cigarettes?
■NO second hand smoke : it gives an authentic feel of smoking without exposing anyone else to secondhand smoke

■NO Tar, No Tobacco,

■One Cartridge is equivalent to 20 cigarettes (HUGE SAVINGS!)
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How do the ingredients in electronic cigarettes compare to those in regular smoking products?

Electronic cigarettes contain water, propylene glycol, nicotine, a scent that emulates a tobacco flavor, other flavorings, and a membrane to suspend the ingredients. The U.S. Food and Drug Administration has determined propylene glycol to be “generally recognized as safe” for use in food, cosmetics, and medicines although use in simulated smoking devices is not currently included in the list of usages generally recognized as safe.

What is the smoke that is released from the E-Cigarette?

The smoke that is released from the E-Cigarette is simply a vapor that evaporates into the air within seconds. E-Cigarette leaves no residue in the air, and it will not harm anyone around you with a second-hand smoke of traditional cigarette.

What is nicotine?

The addictive substance found in tobacco.

Does electronic cigarette smoke smell?

Electronic cigarettes have no smoke and no lingering odor. Electronic cigarette vapor dissipates quickly and has essentially no smell.

Can I smoke electronic cigarettes anywhere?

The electronic cigarette is eco-friendly, non-flammable and can be smoked anywhere- yes, it can be smoked anywhere. The electronic cigarette can be smoked in restaurants, bars, in the airport and it can even be smoked while you are sitting in class.

Do I have to be a legal age to purchase and use electronic cigarettes?

You must be of legal smoking age to use or purchase an electronic cigarette.

Do electronic cigarettes taste the same as regular cigarettes?

Cartridges come in 4 flavors ranging from simulations of popular smoking flavors such as regular and menthol and taste similar to light cigarettes and cigars but are smoother and less harsh.

Does smoking electronic cigarettes cost less than traditional smoking products?

Yes. It depends of course what brand you choose, but electronic cigarettes are much more cost effective than traditional cigarettes.

Are there any maintenance issues and if so what are they and how are they resolved?

Electronic Cigarettes are very easy to use. In general, the only maintenance required is charging and replacing batteries, as well as inserting fresh cartridges. It is recommended to keep the device away from water. On occasion (at most monthly), you may need to reset the microelectronics in the device, and this is accomplished by inserting the end of a paperclip into the small reset hole on the side of the device, and holding for about 3 seconds.

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